Hearing Loss Education Center

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Hearing Loss Education Center
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Telephones and TVs

Telephone Strategies: A Technical and Practical Guide for Hard of Hearing People
Diane Castle, Ph.D., 1988, SHHH, 7910 Woodmont Avenue,
Suite 1200, Bethesda, MD 20814-3015, (301) 657-2248 (Voice),
(301) 657-2249 (TTY), www.shhh.org/

Telephones
Finding a good quality telephone and an adaptor that will work best for your hearing device can be complicated. Contact your hearing rehabilitation professional for recommendations. However, if you choose to purchase from the vendors below, be sure you can return the equipment if it is not appropriate for you.

Audex
710 Standard Street, Longview,TX 75604-5443
(800) 237-0716 (Voice) • (903) 295-8244 (Voice)
(800) Audex74 (Fax)
www.audex.com/

HARC Mercantile, Ltd.
111 W. Centre Avenue, Portage, MI 49024
(800) 445-9968 (Voice and TTY) • (800) 413-5248 (Fax)
www.harcmercantile.com/

Phone with Confidence
Cochlear Americas also offers a Phone with Confidence program.  You can call into a toll free number and listen to recordings over the phone and read along with text online.  You mus be a member of the Cochlear Community to participate (membership is free and only takes a few minutes).

Telephone Adaptors for Landlines or Cell Phones

Audex
710 Standard Street, Longview, TX 75604-5443
(800) 237-0716 (Voice) • (903) 295-8244 (Voice)
(800) Audex74 (Fax)
www.audex.com/

Cochlear Americas
13059 E. Peakview Avenue, Centennial, CO 80111
(800) 523-5798 (Voice and TTY) • (303) 792-9025 (Fax)
http://www.cochlear.com/
Cochlear Americas has an online store that provides a telephone adaptor for corded phones and a cordless telecoil  which can be used with any type of phone.

Hearing Aid Telephone Interconect Systems (HATIS)
HATIS Corporation
1981 North Broadway, Suite 310
Walnut Creek,CA 94596-3841
http://www.hatis.com/
HATIS manufactures and distributes a wide array of products to help improve communication over the telephone.

RadioShack Corporation
300 W.Third Street, Suite 1400, Fort Worth,TX 76102
http://www.radioshack.com/
RadioShack carries a portable suction cup telephone adaptor.  There are thousands of  retail locations in the U.S., check your phone book for a store near you.

Television Equipment

If you have a U.S. manufactured TV from 1993 or newer, you have access to captions from your remote control. If your TV was manufactured prior to 1993, it may be less expensive to purchase a new one than to purchase a decoder.

Caption Decoders

HARC Mercantile, Ltd.
1111 W. Centre Avenue, Box 3055, Portage, MI 49024
(800) 445-9968 (Voice and TTY)
(269) 324-0301 (Voice and TTY)
(800) 413-5248 (Fax)
http://www.harcmercantile.com/

AM/FM/TV-Sound Portable Radio

RadioShack Corporation
300 W.Third Street, Suite 1400, Fort Worth,TX 76102
http://www.radioshack.com/
7,000 retail locations in the U.S., check your phone book
for a store near you.

Infared Device Manufacturers

Audex
710 Standard Street, Longview,TX 75604-5443
(800) 237-0716 (Voice) • (903) 295-8244 (Voice)
(800) Audex74 (Fax)
http://www.audex.com/
Sennheiser Electronic Corp.
1 Enterprise Drive, Old Lyme, CT 06371-1539
(860) 434-9190 (Voice) • (860) 434-1759 (Fax)
http://www.sennheiserusa.com/

FM/Infared Universal ALD Manufacturers

Audiological Engineering Corp.
9 Preston Road, Somerville, MA 02143
(800) 283-4601 (Voice) • (617) 623-5562 (Voice)
(800) 955-7204 (TTY) • (617) 666-5228 (Fax)
http://www.tactaid.com/

HITEC Group International, Inc.
National Assistive Center
8160 Madison Avenue, Burr Ridge, IL 60527
(800) 288-8303 (Voice) • (800) 536-8890 (TTY)
(630) 654-9200 (Voice and TTY) • (630) 654-9219 (Fax)
http://www.hitec.com/



 
   

Hearing Loss

For hearing loss, refers to less than average ability to hear and understand sounds due to one or more parts of the hearing system not working properly.

Hearing Loss

For hearing loss, refers to problems hearing in both ears, not just one.

Hearing Loss

For hearing loss, refers to problems hearing in one, but not both ears

Mild Hearing Loss

People with mild hearing loss have some difficulty following speech, mainly in noisy situations; quietest sounds they can hear in their better ear average between 25 and 39 decibels (a standard measure of sound)

Moderate Hearing Loss

People with moderate hearing loss have difficulty following speech without a hearing aid; quietest sounds they can hear in their better ear average between 40 and 69 decibels (a standard measure of sound).

Severe Hearing Loss

People with severe hearing loss get help from powerful hearing aids, but often rely on lip-reading even when using an aid; quietest sounds they can hear in their better ear average between 70 and 89 decibels (a standard measure of sound).

Profound Hearing Loss

People with profound hearing loss mostly rely on lip-reading and/or sign language; the quietest sounds heard in their better ear average from 90 decibels or louder (a standard measure of sound).

Otosclerosis

A disease in which bone grows abnormally in the middle ear preventing structures within the ear from working properly and causing hearing loss.

Cochlea

Part of the ear that contains both the organ of hearing (the cochlea) and the organ of balance (the labyrinth).

Feedback

A high-pitched, sometime painful, whistling sound that occurs when a microphone picks up sound from a nearby speaker and replays it again and again (commonly occurs when a poorly fitting hearing aid earmold allows sound to “leak” from the speaker back into the microphone).

Assisstive Listening Devices

Electronic devices or accessories for hearing aids that provide extra help in specific listening situations (telephone, noisy backgrounds, small or large group settings, etc.).

Sensorineural Hearing Loss

Hearing loss due to failure of the auditory nerve, also called nerve deafness.

Mastoid Bone

A portion of the lower skull bone that contains the inner ear.

Rehabilitation

For individuals who previously experienced hearing and get a cochlear implant, the comprehensive training program that “re-teaches” them how to hear and interpret sounds, to recover any lost speech skills, and to properly use the cochlear implant speech processor and controls.

Habilitation

For individuals who had not previously experience hearing and get a cochlear implant, the comprehensive training program that teaches them to hear and interpret sounds, to develop or improve speech skills, and to properly use the cochlear implant speech processor and controls.

Coverage

For health insurance, coverage involves making sure a health plan or policy pays for the cochlear implant device and related professional services (for example, physician and audiology services). Usually, you go through a preauthorization process. This means getting a guarantee from the health insurance plan that they will pay for the implant and services before getting treatment.

Billing

For health insurance, billing involves the process by which health care providers charge, code, and submit their bills (in the form of a claim) to the health insurance company or plan.

Payment

For health insurance, payment involves getting the full amount allowed for services given a health plan’s limitations, allowables, deductibles, and co-payments.

Menieres

A disorder of the fluid volume of the inner ear that can cause hearing loss, dizziness/vertigo, tinnitus (ringing in the ear), and/or pressure or pain in ear.

Meningitis

a viral or bacterial infection that causes inflammation and swelling of the membranes covering the brain and spinal cord; among possible serious complications are hearing loss or deafness.

Mumps

a viral infection that causes swelling of the salivary glands; sometimes spreads to central nervous system which can result in hearing loss.

Measles

a viral infection that causes rash, fever, and cold-like symptoms; sometimes causes complications like ear or brain infections which can result in hearing loss.

Unilateral

on one side, but not the other; used to describe a type of hearing loss in which there is normal or somewhat impaired hearing in one ear and little or no hearing in the other ear.

Unilateral Hearing Loss

condition in which one ear has little or no hearing ability and the other ear has normal or close to normal hearing. Also referred to as Single Sided Deafness (SSD).

Osseointegration

the natural process of bone growing into the titanium fixtures creating a direct connection between an artificial implant and living bone.